Data protection

Data protection declaration

The person responsible within the meaning of the EU General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

Lilly’s International Ltd

Registered office address
1,Shepperton Marina, Felix Lane, Shepperton, United Kingdom, TW17 8NS

Email: support@zauber-lingerie.com

 

  1. General information on data protection processing

We appreciate your interest in our website. Protecting your privacy is very important to us. Below we will inform you in detail about how your data is handled.

We generally only collect and use personal data from our users to the extent that this is necessary to provide a functional website and our content and services. The collection and use of our users’ personal data regularly only takes place with the user’s consent. An exception applies in cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is permitted by legal regulations.

  1. Legal basis for processing personal data

If we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 lit. a EU General Data Protection Regulation (GDPR) as the legal basis.

When processing personal data that is necessary to fulfill a contract to which the data subject is a party, Art. 6 para.1 lit. b GDPR as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

If processing of personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as the legal basis.

In the event that the vital interests of the data subject and of another natural person require the processing of personal data, Art. 6 para. 1 lit. d GDPR as the legal basis.

If processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the person concerned do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR as the legal basis for processing.

  1. Storage of access data in server log files

You can visit our websites without providing any personal information. Every time our website is accessed, our system automatically collects data and information from the computer systems of the accessed computer.

The following data is collected:

  • Name of the requested data
  • Date and time of call
  • Amount of data transferred
  • requesting provider

We only store access data in so-called server log files. This does not affect your IP addresses or other data that enables the data to be assigned to you as a person. This data is not stored together with other personal data.

 The legal basis for the temporary storage of the data is Art. 6 para. 1 lit. f GDPR

The purpose of data processing is to ensure trouble-free operation of the site and to improve our offering.

Our legitimate interest in data processing in accordance with Art. 6 para. 1 lit.f GDPR

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

The collection of data to provide the website and the storage of the data in log files is absolutely necessary for the operation of the website. There is therefore no possibility for the user to object.

  1. Shopify

Our online shop uses the Shopify platform, which is operated by Shopify Inc. 1266 York Street, Suite 200, Ottawa, ON, Canada, K1N 5T5 (Shopify).

Your personal data will be processed by Shopify in accordance with the requirements of the EU-US “Privacy Shield” data protection agreement. In this regard, a data protection agreement has also been concluded with Shopify.

Shopify sets cookies when you visit our homepage. These are small text files that are stored on your internet browser or stored on your computer system by the internet browser. If you as a user access a website, a cookie may be stored on your operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is accessed again.

The cookies are set to make our website user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change. The following data is stored and transmitted in the cookies:

  • Name
  • Language
  • Region

The cookies also enable surfing behavior to be analyzed. In this way, the following data can be transmitted:

  • entered search terms
  • Frequency of page views
  • Use of website functions

The data collected in this way is pseudonymized using technical precautions. It is therefore no longer possible to assign the data to the user accessed. The data is not stored together with other personal data of the users.

When you access our website, you as a user will be informed by an information banner about the use of cookies for analysis purposes and will be referred to this data protection declaration.

The legal basis is Art. 6 para. 1 lit. f GDPR

The purpose of using Shopify is to be able to sell our products online quickly, easily and securely. We would also like to make it easier for you to use our websites and make your visit more attractive. With the help of Shopify, we learn how our website is used and can therefore always optimize our offering and better tailor it to your needs and interests.

For this purpose, our legitimate interest lies in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR

Some of the cookies used are deleted again at the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Cookies are stored on your computer and transmitted from it to our site. Therefore, as a user, you also have full control over the use of cookies. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Cookies that have already been saved can be deleted at any time. This can be done automatically. If you do not accept cookies, the functionality of our website may be restricted.

For more information, please see Shopify's privacy policy at:

https://www.shopify.com/legal/privacy

 

  1. Newsletter

E-mail advertising with registration for the newsletter

You can subscribe to a free newsletter on our website. When you register for the newsletter, the data from the input mask is transmitted to us:

  • Name
  • First name
  • Email address

The following data is also collected when registering:

  • Language
  • Location
  • favorite email client
  • Favorite email format
  • Last update of customer data
  • Time newsletter access

Your consent will be obtained for the processing of data as part of the registration process and reference will be made to this data protection declaration.

The data will not be passed on to third parties in connection with data processing for sending newsletters. The data is used exclusively for sending the newsletter.

The legal basis for the processing of data after registration for the newsletter by you as a user is Art. 6 para. 1 lit. a GDPR.

The collection of your email address serves to deliver the newsletter. The collection of other personal data as part of the registration process serves to prevent misuse of the services or the email address used.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. Your email address will therefore be stored as long as your subscription to the newsletter is active.

The other personal data collected as part of the registration process is usually deleted after a period of seven days.

You can cancel your subscription to the newsletter at any time. For this purpose, there is a corresponding link in every newsletter.

This also makes it possible to revoke your consent to the storage of personal data collected during the registration process.

 

E-mail advertising without registering for the newsletter and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to contact you on the basis of Section 7 Para. 3 UWG to regularly send offers for similar products from our range to those already purchased by email. This serves to protect our legitimate interests in advertising to our customers, which predominate in the context of a balancing of interests. You can object to this use of your email address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising email.

The newsletter is sent as part of processing on our behalf by a service provider to whom we pass on your email address for this purpose.

This service provider is based in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. As a result of this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

  1. Registration “Create Account”

On our website we offer you the opportunity to register by providing personal data. The data is entered into an input mask and transmitted to us and stored. A transfer of data to third parties does not take place. The following data is collected as part of the registration process:

  • Name
  • First name
  • Address
  • Phone number
  • Email
  • last order - if an order was placed

At the time of registration, the following data is also stored:

  • Date and time of registration

 As part of the registration process, we obtain your consent to process this data.

 The legal basis for processing the data, if you have given your consent, is Art. 6 para. 1 lit. a GDPR.

If the registration serves to fulfill a contract to which you are a party or to carry out pre-contractual measures, the additional legal basis for processing the data is Art. 6 para. 1 lit. b GDPR

The purpose of registration is to conclude a purchase contract for the products listed on our website and to carry out pre-contractual measures. The personal data collected from you is used to prevent misuse of the services or email address used.

In addition, registration is required to provide certain content and services on our website. In addition, further orders and purchases of our products should be made easier.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for the data collected during the registration process if the registration on our website is canceled or changed.

Deletion also occurs if the data collected to fulfill a contract or to carry out pre-contractual measures is no longer required for the execution of the contract. Even after the contract has been concluded, it may be necessary to store the contractual partner's personal data in order to comply with contractual or legal obligations.

In this case, your data will be blocked for further use and deleted after the warranty periods and the tax and commercial law retention periods have expired, unless you have expressly consented to further use of your data.

As a user, you have the option to cancel your registration at any time. You can change the data stored about you at any time.

The deletion of your account or the change of your data will be done by sending an email to the following email address: info@jocr.de. After successful deletion or If you change your data, you will receive a confirmation email.

If the data is necessary to fulfill a contract or to carry out pre-contractual measures, early deletion of the data is only possible unless contractual or legal obligations prevent deletion.

  1. Contact form, email contact

There is a contact form on our website that can be used to contact us electronically. As soon as you exercise this option, the data entered in the input mask will be transmitted to us and stored. This data is:

  • Name
  • First name
  • Phone number
  • Address
  • Email address

At the time the message is sent, the following data is also stored:

  • IP address of the user
  • Date and time of contact

 In this context, the data will not be passed on to third parties. The data is used exclusively for processing the conversation.

 The legal basis for processing the data transmitted when contacting us via the form is Art. 6 para. 1 lit. f GDPR If contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR

The processing of the personal data from the input mask serves us solely to process the contact. The other personal data processed during the sending process serves to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form, this is the case when the conversation with you has ended. The conversation is ended when it can be seen from the circumstances that the matter in question has been finally clarified.

 The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

  1. Submission of reviews

On our homepage you have the opportunity to leave a review for the product you purchased. As soon as a review is submitted, the following data will be transmitted to us:

  • Name
  • First name
  • Email address

In this context, your data will not be passed on to third parties. Your data will only be used to publish your review.

The legal basis for the processing of the data transmitted in the course of submitting the evaluation is Art. 6 para. 1 lit. a GDPR.

The processing of personal data serves us solely to process and publish your review. The data will be deleted as soon as it is no longer necessary to achieve the purpose for which it was collected. This is the case if you request the deletion of your review

You can object to the publication and processing of your personal data by sending a message to the following email: info@jocr.decan be revoked at any time.

  1. Disclosure of personal data to third parties

As part of our shop offering and to fulfill the purchase contract, your personal data will be passed on to third parties. Third parties in this sense are external service providers that we use to provide our service obligations. You can find a list of these service providers below:

 9.1 Shipping company

To fulfill the contract, we pass on your personal data to the shipping company commissioned with the delivery, to the extent that this is necessary to deliver the ordered goods.

This involves the following personal data:

  • Name
  • First name
  • Address

The legal basis for the transfer of personal data for the shipping of the ordered products is Art. 6 para. 1 lit. b GDPR

 The purpose of passing on your personal data to the shipping company is solely to ship your ordered products to fulfill the contract.

 We will point out the respective data protection regulations of the selected shipping companies before shipping the ordered products.

9.2 PayPal

To process the payment to fulfill the purchase contract, we have integrated the online payment service provider PayPal. Payments are processed via a PayPal account, which represents virtual private or business accounts. You also have the option of processing payments using a credit card if you do not have a PayPal account.

The European operating company of PayPal is PayPal (Europe) S.a.rl & Cie. SCA, 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

 If you as a customer select “PayPal” as a payment method during the ordering process in our online shop, your data will be automatically transmitted to PayPal. By selecting this payment option, you consent to the transmission of personal data required for payment processing. This involves the following data:

  • Name
  • First name
  • Address
  • Email
  • IP address,
  • Phone number
  • Mobile number

In order to process the purchase contract, it is also necessary to collect personal data that is related to the respective order.

The legal basis for collecting this data is Art. 6 para. 1 lit. a GDPR and Art. 6 para. 1 lit. b GDPR

The purpose of passing on the data is to process payments and prevent fraud. In particular, your data can be transmitted to PayPal if there is a legitimate interest in the transmission. The personal data exchanged between us and PayPal may be transmitted by PayPal to credit reporting agencies for the purpose of checking identity and creditworthiness.

Paypal may pass on your personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfill contractual obligations or if the data is to be processed on behalf of you.

You have the option to revoke your consent to the handling of your personal data at any time by PayPal. A revocation does not affect personal data that must be processed, used or transmitted for payment processing.

You can access PayPal's applicable data protection regulations at the following link: https://www.paypal.com/de/webapps/mpp/ua/privacy-prev

9.3 Stripe

 We have integrated the online payment service provider Stripe to process the payment to fulfill the purchase contract. Stripe offers the ability to process payments via credit cards.

Stripe's operating company is Stripe Payments Europe, Limited c/o A&L Goodbody, IFSC, North Wall Quay, Dublin 1 Stripe is a PCI DSS certified company.

If you as a customer select “credit card” as a payment method during the ordering process in our online shop, your data will be automatically transmitted to Stripe. We do not store any credit card details ourselves.

By selecting this payment option, you consent to the transmission of your personal data required for payment processing. This involves the following data:

  • Purchase amount
  • Email

The legal basis for the transmission of data is Art. 6 para. 1 lit. a GDPR and Art. 6 para. 1 lit. b GDPR

The purpose of transmitting the data is to process payments and prevent fraud.

We will also pass on other personal data to Stripe if there is a legitimate interest in the transfer. The personal data exchanged between us and Stripe may be transmitted by Stripe to credit reporting agencies. The purpose of this transmission is to check identity and creditworthiness. Stripe may pass on your personal data to affiliated companies and service providers or subcontractors if this is necessary to fulfill contractual obligations or to process data on behalf of you.

You have the option to revoke your consent to the handling of personal data at any time. A revocation does not affect personal data that must be processed, used or transmitted for payment processing.

You can access Stripe's privacy policy, which you accept by using credit card payment via Stripe, at the following link: https://stripe.com/de/privacy

  1. Use of Google Analytics for web analysis

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses methods that enable analysis of your use of the website, such as “cookies” (see above).The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.

 This is the following data:

  • IP addresses (anonymized)
  • Origin (country and city)
  • Language
  • Operating system
  • Device (PC, tablet PC or smartphone)
  • Browserand all used add-ons
  • Computer resolution
  • Visitor source (Facebook, search engine or referring website)
  • Which files were downloaded?
  • Which videos are being watched?
  • Were advertising banners clicked on?
  • Where did the visitor go? Did he click on other pages of the portal or did he leave them completely?

If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics is not combined with other Google data.

 The legal basis for the use of Google Analytics is Art. 6 para. 1 lit. f GDPR

 The processing of personal data enables us to analyze your surfing behavior. By evaluating the data obtained, we are able to compile information about the use of the individual components of our website. This helps us to continually improve our website and user-friendliness. In addition, Google will use this information on our behalf to evaluate the use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage.

For this purpose, we also have a legitimate interest in processing your personal data in accordance with Art. 6 para. 1 lit. f GDPR

You can record orPrevent the storage of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all of the functions of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. Your IP address) to Google and prevent the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout.

Alternatively, by clicking on this link https://tools.google.com/dlpage/gaoptout?hl=de you can prevent Google Analytics from collecting data about you within this website. By clicking on the link above you will download an “opt-out cookie”. Your browser must therefore generally allow the storage of cookies. If you delete your cookies regularly, you will have to click on the link again each time you visit this website.

You can find more information about terms of use and data protection under the Google Analytics terms and conditions. under the Google Analytics overview. We would like to point out that on this website Google Analytics uses the code “gat._anonymizeIp();" has been expanded to allow anonymized recording of IP addresses (so-called IP masking).

  1. Rights of the data subject

If your personal data is processed, you are the data subject within the meaning of the GDPR. In this regard, you have the following rights towards us as the person responsible for processing:

 11.1 Right to information

You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing occurs, you can request the following information from us.

11.11 the purposes for which the personal data are processed;

11.12 the categories of personal data that are processed;

11.13 the recipients or the categories of recipients to whom the personal data concerning you have been or will be disclosed;

11.14 the planned duration of storage of the personal data concerning you or, if specific information is not possible, criteria for determining the storage period;

11.15 the existence of a right to rectification or deletion of personal data concerning you, a right to restrict processing by us as the controller or a right to object to this processing;

11.16 the existence of a right to lodge a complaint with a supervisory authority;

11.17 all available information about the origin of the data if the personal data is not collected from you as the data subject;

11.18th the existence of automated decision-making including profiling in accordance with Art. 22 para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and intended effects of such processing for you as the data subject.

You have the right to request information as to whether personal data concerning you will be transferred to a third country or to an international organization. In this context, you can request information about the appropriate guarantees in accordance with. Art. 46 GDPR must be informed in connection with the transfer.

 11.2 Right to rectification

 You have the right to rectification and/or completion from us as the controller if the processed personal data concerning you is incorrect or incomplete. As the person responsible, we must make the correction immediately.

 11.3 Right to restriction of processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

11.31 if you dispute the accuracy of the personal data relating to you for a period that enables us, as the controller, to verify the accuracy of the personal data;

11.32 the processing is unlawful and you refuse the deletion of the personal data and instead request the restriction of the use of the personal data;

11.33 we as the controller no longer need the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

11.34 if you object to the processing in accordance with Art. 21 para. 1 GDPR and it is not yet clear whether our legitimate reasons as the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data - apart from its storage - may only be used with your consent or to assert, exercise or defend legal claims or to protect the rights of another natural or legal person or for reasons of a important public interest of the Union or a Member State.

Was the restriction of processing in accordance with the above mentioned?G Requirements are restricted, you will be informed by us before the restriction is lifted.

11.4 Right to deletion (right to be forgotten)

 11.41 Obligation to delete

You can request that we, as the person responsible, delete the personal data concerning you immediately. In this case, we are obliged to delete this data immediately if one of the following reasons applies:

(1) The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2)       You revoke your consent to which the processing is based in accordance with. Art. 6 para. 1 lit. a or kind. 9 para. 2 lit. a GDPR and there is no other legal basis for the processing.

(3)       You lay according to. Art. 21 para. 1 GDPR, you object to the processing and there are no overriding legitimate reasons for the processing, or you submit an objection in accordance with. Art. 21 para. 2 GDPR object to the processing.

(4)       The personal data concerning you was processed unlawfully.

(5)       The deletion of the personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject as the controller.

(6) The personal data concerning you was collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR collected.

11.42 Obligation to delete when your personal data is published

 If your personal data has been made public by us and for us as the person responsible in accordance with. Art. 17 para. 1 GDPR there is an obligation to delete, we will take appropriate measures, including technical ones, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you as the data subject are affected by them have requested the deletion of all links to such personal data or copies or replications of this personal data.

 11.43 Exceptions

The right to deletion does not exist if processing is necessary

(1)       to exercise the right to freedom of expression and information;

(2)       to assert, exercise or defend legal claims.

 11.5 Right to information

If you have asserted the right to rectification, deletion or restriction of processing against us as the controller, we are obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or deletion of the data or restriction of processing, unless this proves to be impossible or involves disproportionate effort.

You have the right to be informed about these recipients.

11.6 Right to data portability

You have the right to receive the personal data concerning you, which you have provided to us as the controller, in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance from us to whom the personal data has been provided, provided

11.61 the processing is based on consent in accordance with. Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract in accordance with. Art. 6 para. 1 lit. b GDPR is based and

11.62 the processing takes place using automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one person responsible to another person responsible, to the extent that this is technically feasible. The freedoms and rights of other people must not be impaired by this.

The right to data portability does not apply to processing of personal data that is necessary for the performance of a task that is in the public interest or in the exercise of official authority vested in us as the controller.

11.7 Right to object

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on Art. 6 para. 1 lit. e or f DS-GVO to lodge an objection; This also applies to profiling based on these provisions.

As the person responsible, we will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims .

If your personal data is processed for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; This also applies to profiling insofar as it is connected to such direct advertising.

If you object to processing for direct advertising purposes, your personal data will no longer be processed for these purposes.

In connection with the use of information society services - regardless of Directive 2002/58/EC - you have the opportunity to exercise your right to object using automated procedures that use technical specifications.

11.8th Right to revoke the data protection declaration of consent

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out based on the consent before its revocation.

11.9 Automated decision in individual cases including profiling

 You have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

11.91 is necessary for the conclusion or fulfillment of a contract between you and us as the controller,

11.92 is permitted by the laws of the Union or the Member States to which we are subject as the controller and these laws contain appropriate measures to safeguard your rights and freedoms and your legitimate interests or

11.93 with your express consent.

However, these decisions may not be based on special categories of personal data according to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect your rights and freedoms as well as your legitimate interests.

With regard to the in 7.91 and 7.93 In the cases mentioned above, as the person responsible, we take appropriate measures to protect your rights and freedoms as well as your legitimate interests, which includes at least the right to obtain the intervention of a person on our part, to express one's own point of view and to contest the decision.

 11.10 Right to complain to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you believe that the processing of your data concerns you personal data violates the GDPR.

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and results of the complaint, including the possibility of a judicial remedy in accordance with Art. 78 GDPR.